Guest Information, Facility Rules, and Youth Policies
Any guest 13 and under must be accompanied by an adult (18+) in the building at all times with 10 years and under requiring direct supervision at all times. Members ages 14 and older can use the facility independently.
Effective January 2, 2026: for day pass purchases, guests 15 and under must remain accompanied by an adult (18+) in the building for the duration of their visit. Guests 16 and 17 years old may use the facility unattended, but must present valid ID at the time of purchase. All minors purchasing a day pass require an adult (18+) to sign them in at the front desk with valid ID. Both the adult’s valid ID and the 16- or 17-year-old’s valid ID will be copied and retained for emergency verification purposes. No exceptions. All guests must respect and follow all HUB rules at all times or be subject to removal from the premises.
Aquatics Center
The HUB does not provide towels; guests must bring their own.
If there is visible lightning in the area, the on-duty lifeguards will close the Aquatics Center for the safety of all patrons.
- 6 years and under: Parent or guardian must be actively with the child in the water
- 7-10 years old: Parent or guardian must accompany and supervise the child in the Aquatics Center
- 11-13 years old: Parent or guardian must remain in the HUB facility and be available at all times for recall to the Aquatics Center
- All slide riders must be 48 inches or greater in height. If a child is near 48 inches in height, we strongly recommend the parent or guardian see a lifeguard for a height check before riding.
- All therapy spa users must be 14 years of age or older
Track
- 6 years and under: Not allowed access to the fitness center or track for safety reasons; this restriction includes infants attached to their parent or guardian. Strollers are not permitted.
- 7–10 years old: Must have parent/guardian (18 years of age or older) direct supervision at all times when using the track
- 11-13 years old: Parent or guardian must remain in the HUB facility and be available at all times for recall to the track
Gymnasium
- 6 years and under: Parent or guardian must directly supervise the child on the gym floor
- 7-10 years old: Parent or guardian must supervise the child in the gym or from the track (not the fitness floor)
- 11-13 years old: Parent or guardian must remain in the HUB facility and be available at all times for recall to the gym
Fitness Floor
- 6 years and under: Not allowed on the fitness floor
- 7-10 years old: Permitted to be on fitness floor but must stay seated on the fitness floor benches during the duration of the parent/guardian’s workout. The child must remain in constant visual contact for parent/guardian supervision. Child does not need youth orientation.
- 11-13 years old: Must see a fitness center attendant for a safety orientation; will then be provided a wristband to wear and must be accompanied by parent or guardian
- 14 years and older: Permitted on fitness floor without adult supervision
LOCKERS: The HUB is NOT responsible for any lost or stolen items, therefore, we strongly encourage Hubbers and guests to lock all personal belongings in a locker. Large lockers are available for rent for $20 each month. For more information on renting a locker, please stop by the front desk. Hubbers and guests may use any of our small lockers at no extra charge daily. All small lockers must be emptied by the end of every day otherwise any remaining locks will be cut off and items will be discarded.
